Privacy Policy
The short version: we collect as little as possible, we never sell your data, and you can ask us to delete it at any time.
Legal
Who we are
FamilyDecode ("we", "us") operates the website familydecode.com. [Add legal entity name, registered address, and contact details here.] For any privacy question, write to hello@familydecode.com.
What we collect
We collect only what you give us and what is needed to run the site:
- Contact form: your first name, email address, and message — used only to reply to you.
- Newsletter: your first name and email address — used only to send the newsletter you asked for.
- Purchases: your email and order details, processed by our payment provider. We never see or store your card number.
- Preferences: your light/dark theme choice is stored locally in your own browser (localStorage) and never sent to us.
What we don't do
We do not sell, rent, or trade your personal data. We do not send spam. We do not use your children's information: our products are bought and used by adults, and we ask you not to submit information about your children through our forms.
Cookies & analytics
[Adjust to your actual setup.] The site itself works without tracking cookies. If we use an analytics tool, it will be configured to respect your privacy, and this section will name the tool, what it measures, and how to opt out.
Emails
Every newsletter email includes an unsubscribe link. Unsubscribing takes effect immediately, and we delete your address from the mailing list.
How long we keep data
Contact messages: up to 2 years, so we can follow up on past conversations. Newsletter data: until you unsubscribe. Order records: as long as required by tax and accounting law.
Your rights
You can ask us at any time to access, correct, export, or delete the personal data we hold about you. Email hello@familydecode.com and we will act on your request within 30 days. Depending on where you live (for example the EU/EEA under GDPR or California under CCPA), you may have additional rights, which we honor.
Third parties
We share data only with the service providers strictly needed to run the site — hosting, email delivery, and payment processing — and only the minimum they need. [List your actual providers here once chosen.]
Changes to this policy
If we change this policy, we will update the date at the top of this page. For significant changes, we will mention it in the newsletter.